Thursday, January 22, 2009

Some sort of training

Airline gate agents must receive some sort of training that when
things aren't going right: never answer any questions. None. Don't
even acknowledge a question was asked. No slowing, no short pause like
any human would do. No!

They must drill them in airline agent school. It would take an awful
lot of reinforcement to get such consistent behavior.

After the ignore all questions course, they must embark on intense
constant, rhythmic typing for at least six hours a day.

1 comment:

wb said...

Has anyone ever figured out what it is they're typing back there? Is there really that much that needs to be typed the day of a flight or would a system upgrade drastically reduce their work load? I'm betting it's actually TextTwist, or maybe Snood.